Shipping & Returns

Shipping and Returns

Shipping is $5 flat rate, with free shipping on orders over $50. To return, e-mail us at thepoppyboutique@gmail.com for a Return Authorization. Please be sure to include your contact information, what item(s) you are returning, and the reason for return. RA must be included with the returned item(s). We accept returns postmarked within 14 days of the date of purchase. Items may be brought into the store for a return, but they will then be subject to our in-store return policy.
Sale and intimate items are FINAL SALE. Seasonal items (including Gasparilla) are FINAL SALE.
Items to be returned must be unworn, unwashed, and have all original tags attached. Items that do not meet those criteria will be sent back to the purchaser and additional shipping costs will apply. Once we have received your returned item, your refund will be processed within 48 hours. If you received free shipping on the returned item, the shipping costs will be deducted from your refund. Please do not hesitate to contact us within any questions regarding our return policy!
Please note that our in-store return policy differs from the above.